Why Use Campaign Calls?
Campaigns are ideal for scenarios where you need to quickly reach many people, such as:- Marketing campaigns
- Appointment reminders
- Service updates
- Emergency notifications
Key Features
- Bulk calling: Upload customer lists via CSV.
- Flexible scheduling: Launch campaigns immediately or schedule them for later.
- Agent assignment: Choose which outbound agent executes the campaign.
- Concurrency control: Limit simultaneous calls between
1
and20
. - Personalization: Use variables (like
{{first_name}}
) from your CSV for dynamic conversations.
Campaigns can be created via both Dashboard and API.