Provider Selection
You can choose from multiple AI providers directly in the dropdown:- OpenAI (GPT-4, GPT-4 Mini, GPT-4 Nano)
Choosing the right provider balances between accuracy, latency, and cost.
Model Selection
Within each provider, you can select the specific model variant that best suits your use case. Examples for OpenAI:- GPT-4 → High intelligence, best for complex conversations
- GPT-4 Mini → Lightweight, faster responses, lower cost
- GPT-4 Nano → Ultra-fast for simple workflows

Other providers offer similar tiered options (high-quality vs. low-latency).
Global Prompt
The Global Prompt defines the personality and behavior of your AI agent across all conversations. It answers questions like:- How should the agent greet customers?
- Should it behave as formal, friendly, professional, or casual?
- What rules or tone should the agent always follow?

The global prompt applies to all nodes and workflows.
Use it to enforce a consistent brand voice and response style.
Use it to enforce a consistent brand voice and response style.
Summary
- Select a provider (OpenAI, Cartesia, RhymeAI, or custom).
- Pick a model based on latency, cost, and intelligence needs.
- Define a global prompt to shape the agent’s behavior and tone.
Model settings are the brain of your agent, ensuring it thinks and responds the way you need.