Agents in SigmaMind come with a set of configurable settings that define how they behave, speak, and process calls.
These settings allow you to customize the Agent’s personality, control technical parameters, and integrate external systems for advanced workflows.

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Available Settings

Basic settings

Configure basic settings here.

Speech Settings

Configure speech settings here.

Model settings

Configure model settings here.

Call Settings

Configure call settings here.

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Summary

Agent settings in SigmaMind give you full control over:
  • Basic behavior – Who speaks first, default greetings.
  • Speech – Voice, tone, and sound experience.
  • Models – LLMs and global response prompts.
  • Transcription – Language and accuracy for voice-to-text.
  • Call controls – Voicemail handling, silence detection, and call limits.
  • Post-call analysis – Insights and reporting after conversations.
  • Webhooks – Real-time integration with external systems.
By tuning these settings, you can shape how your AI Agent behaves, speaks, and integrates — ensuring conversations are personalized, efficient, and aligned with your business needs.