Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.sigmamind.ai/llms.txt

Use this file to discover all available pages before exploring further.

The Speech Settings section allows you to control how your AI agent sounds and behaves during voice calls. These settings help create a more natural and controlled conversation experience.
Speecsettings

Available Settings

1. Background Sound

This setting lets you add ambient audio during a call to make conversations feel more realistic. Available Options:
  • None (Default)
    No background sound is played.
  • Office Ambient
    Adds subtle office background noise (e.g., distant chatter, workspace sounds).
  • Keyboard Typing
    Adds light typing sounds to simulate an active working environment.
How to Configure:
  • Open your agent in the Agent Builder
  • From the right-side panel, click on Agent Settings
  • Go to Speech Settings
  • Locate Background Sound
  • Click the dropdown
  • Select one of the available options
When to Use What:
  • Use None → For clean, distraction-free conversations
  • Use Office Ambient → To simulate a professional environment
  • Use Keyboard Typing → To create a “live agent working” feel

2. Turn-Taking Responsiveness

Controls how quickly the AI starts speaking after the user finishes their input. Range:
  • 0 (Slower Response) → Slight delay before the agent responds
  • 1 (Instant Response) → Agent responds immediately
Default Value:
  • 1 (Fast response)
Behavior Guide:
  • Lower values → More natural pauses, less interruption risk
  • Higher values → Faster replies, more responsive feel

3. Interruption Response

Controls how quickly the AI stops speaking when the user interrupts. Range:
  • 0 (Low Responsiveness) → Agent continues speaking longer before stopping
  • 1 (High Responsiveness) → Agent stops immediately when interrupted
Default Value:
  • 1 (Highly responsive)
Behavior Guide:
  • Lower values → Better for structured or scripted conversations
  • Higher values → Better for dynamic, back-and-forth conversations

Best Practices

  • Use fast Turn-Taking Responsiveness for real-time conversational agents
  • Reduce responsiveness slightly if conversations feel too abrupt
  • Keep Interruption Response high for natural dialogue flow
  • Lower interruption responsiveness for presentations or guided flows
  • Use background sound sparingly to avoid distraction

Speech & Interruption Settings