Introduction
Welcome to the SigmaMind AI developer portal—your centralized hub to build, test, and deploy intelligent conversational agents across voice, chat, and email. Built for developers, BPOs, and implementation partners, SigmaMind creates AI that does, not just responds
🔍 Explore Our Platform
Platform Overview
- End-to-end support for designing, testing, deploying, and monitoring AI agents
- Omnichannel support: voice calls, chat messaging, and email workflows built once, deployed everywhere.
Agent Builder
- No-code, drag-and-drop UI with event triggers, intents, app actions, branches, waits, and personalized flows
- Persona layer controls tone, verbosity, escalation, and channel behavior.
Playground
- Real-time simulator for testing conversational flows and payloads pre-launch
- Provides debugging tools, channel previews, and persona verification.
App Library
- No-code integrations with Shopify, Zendesk, Gorgias, Google Sheets, Calendly, and more
- Enable agents to trigger real-world actions—refunds, scheduling, ticket updates, database queries.
💡 Use Cases & Industry Applications
| Use Case | Outcome |
|---|---|
| Customer Support | 50–60% ticket automation; 70% faster first responses |
| Lead Qualification | Identify, score, and qualify leads—multi-channel support |
| Appointment Scheduling | 40% lower no‑shows; live calendar sync & reminders |
| Home Services | Scheduling, reminders, upsells for HVAC, cleaning, repairs |
| Healthcare | HIPAA‑friendly patient intake, reminders, re‑fills |
| Outbound Campaigns | Sales calls, payment reminders, churn reactivation across channels |
💰 Pricing
- Build for free, pay only live or Playground conversations no monthly fees.
- Usage-based billing across all channels—voice, chat, email.
📚 Docs Structure
-
Getting Started
Set up your workspace, build an agent, deploy live. -
Agent Builder Guide
In-depth node definitions: Event Triggers, Intents, Branches, App Actions, Persona. -
Playground Walkthrough
How to simulate across channels, debug, catch edge cases. -
App Integration Guides
Configuring Shopify, Zendesk, Calendly, custom APIs. -
API & Webhooks
For advanced use-cases and extensibility. -
Analytics & Monitoring
Monitor CSAT, deflection rates, resolution times. -
Security & Compliance
SOC, GDPR, encryption, audit trails, multi-tenant controls.
📞 Support & Community
- Discord: Interactive community of developers and partners.
- Email / Slack: Direct support channels.
- Case Studies: Gardencup, CleanBoss, Betterbrand—real‑world impact stories.
✅ Why SigmaMind AI?
- Build fast, test safer, launch smarter: build flows in minutes, simulate before deploying.
- Omnichannel with outcomes: deploy voice, chat, email from one canvas.
- Actions, not just answers: agents that perform tasks, not just reply.
- No-code to custom-code: UI-first, but supports webhooks + APIs when needed.
- Measure ROI: actionable analytics to track automation, CSAT, and cost savings.
🎯 Quickstart
- Clone a template (FAQ, scheduler, lead bot).
- Build in Agent Builder and simulate via Playground.
- Add real actions via App Library integrations.
- Launch across channels.
- Monitor real-world outcomes.