🔍 Explore Our Platform
Platform Overview
- End-to-end support for designing, testing, deploying, and monitoring AI agents
- Omnichannel support: voice calls, chat messaging, and email workflows built once, deployed everywhere.
Agent Builder
- No-code, drag-and-drop UI with event triggers, intents, app actions, branches, waits, and personalized flows
- Persona layer controls tone, verbosity, escalation, and channel behavior.
Playground
- Real-time simulator for testing conversational flows and payloads pre-launch
- Provides debugging tools, channel previews, and persona verification.
App Library
- No-code integrations with Shopify, Zendesk, Gorgias, Google Sheets, Calendly, and more
- Enable agents to trigger real-world actions—refunds, scheduling, ticket updates, database queries.
💡 Use Cases & Industry Applications
| Use Case | Outcome |
|---|---|
| Customer Support | 50–60% ticket automation; 70% faster first responses |
| Lead Qualification | Identify, score, and qualify leads—multi-channel support |
| Appointment Scheduling | 40% lower no‑shows; live calendar sync & reminders |
| Home Services | Scheduling, reminders, upsells for HVAC, cleaning, repairs |
| Healthcare | HIPAA‑friendly patient intake, reminders, re‑fills |
| Outbound Campaigns | Sales calls, payment reminders, churn reactivation across channels |
💰 Pricing
- Build for free, pay only live or Playground conversations no monthly fees.
- Usage-based billing across all channels—voice, chat, email.
📚 Docs Structure
-
Getting Started
Set up your workspace, build an agent, deploy live. -
Agent Builder Guide
In-depth node definitions: Event Triggers, Intents, Branches, App Actions, Persona. -
Playground Walkthrough
How to simulate across channels, debug, catch edge cases. -
App Integration Guides
Configuring Shopify, Zendesk, Calendly, custom APIs. -
API & Webhooks
For advanced use-cases and extensibility. -
Analytics & Monitoring
Monitor CSAT, deflection rates, resolution times. -
Security & Compliance
SOC, GDPR, encryption, audit trails, multi-tenant controls.
📞 Support & Community
- Discord: Interactive community of developers and partners.
- Email / Slack: Direct support channels.
- Case Studies: Gardencup, CleanBoss, Betterbrand—real‑world impact stories.
✅ Why SigmaMind AI?
- Build fast, test safer, launch smarter: build flows in minutes, simulate before deploying.
- Omnichannel with outcomes: deploy voice, chat, email from one canvas.
- Actions, not just answers: agents that perform tasks, not just reply.
- No-code to custom-code: UI-first, but supports webhooks + APIs when needed.
- Measure ROI: actionable analytics to track automation, CSAT, and cost savings.
🎯 Quickstart
- Clone a template (FAQ, scheduler, lead bot).
- Build in Agent Builder and simulate via Playground.
- Add real actions via App Library integrations.
- Launch across channels.
- Monitor real-world outcomes.