Overview
This guide walks you through the end-to-end flow of setting up your first AI Agent in SigmaMind:- Create an agent
- Purchase or bring your own phone number
- Connect the number to your agent
- Make your first calls
1. Create an AI Agent (single prompt or conversational flow)
Click on AI Agents
From the SigmaMind Dashboard, navigate to AI Agents in the left sidebar.
Create AI Agent
Click the Create AI Agent button. You can create an agent using a pre-configured template or build it from scratch:
- Select a template that fits your use case (e.g., Debt collection agent, Hotel booking agent)
- Create a single-prompt agent for simple, straightforward interactions
- Create a conversational agent (multi-prompt agent) for complex, multi-step workflows
Configure your AI agent
- Under Basic Settings, select the agent voice, language, and model that you want to use.
- Fine-tune your agent using Call settings and Speech settings.
At this point, your agent is ready to be connected to a phone number.
2. Add Phone Number
Click on Phone Numbers
From the SigmaMind Dashboard, navigate to Phone Numbers in the left sidebar.
Add Phone Number
Click the Add Phone Number button to either purchase a new number or bring your own number (BYO).
- Purchase a New Number
- Bring Your Own Number (BYO)
Click on Purchase from Twilio. Select your desired country and area code or prefix. Confirm the purchase to add the number to your account.
You now have a phone number ready to be assigned to your AI agent.
3. Assign the number to your agent
Click on Phone Numbers
From the SigmaMind Dashboard, navigate to Phone Numbers in the left sidebar.
Select your Number
Click on the phone number you just purchased or integrated to open its details page.
Assign Agent
In the number details, find the Inbound AI Agent and Outbound AI Agent in dropdown. Select the AI Agent you created earlier from the list.
Your agent is now connected to a real phone number.
4. Make Your First Calls
Test Inbound Call
From any phone, dial the connected number. Your AI Agent will answer with the first response based on the global prompt.
Test Outbound Call
Next Steps
- Configure Agent Settings
- Customize Speech & Voices
- Integrate Webhooks
- Monitor Campaign Calls