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Overview

This guide walks you through the end-to-end flow of setting up your first AI Agent in SigmaMind:
  • Create an agent
  • Purchase or bring your own phone number
  • Connect the number to your agent
  • Make your first calls
Note: If you haven’t already, Sign Up for a SigmaMind account.

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1. Create an AI Agent

1

Click on AI Agents

From the SigmaMind Dashboard, navigate to AI Agents in the left sidebar.
2

Create Agent

Click the Create Agent button to start setting up your new AI Agent.
3

Select a template

Choose a template that fits your use case (e.g., Debt collection agent, Hotel booking agent) or start from scratch with a blank agent.
4

Save and Publish

After configuring the agent, click Save and then Publish to make the agent active.
At this point, your agent is ready to be connected to a phone number.

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2. Add Phone Number

1

Click on Phone Numbers

From the SigmaMind Dashboard, navigate to Phone Numbers in the left sidebar.
2

Add Phone Number

Click the Add Phone Number button to either purchase a new number or bring your own number (BYO).
  • Purchase a New Number
  • Bring Your Own Number (BYO)
Click on Purchase from Twilio. Select your desired country and area code or prefix. Confirm the purchase to add the number to your account.
3

Confirm and Save

After selecting or integrating a number, confirm your choice and save it to your account.
You now have a phone number ready to be assigned to your AI agent.

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3. Assign the number to your agent

1

Click on Phone Numbers

From the SigmaMind Dashboard, navigate to Phone Numbers in the left sidebar.
2

Select your Number

Click on the phone number you just purchased or integrated to open its details page.
3

Assign Agent

In the number details, find the Inbound AI Agent and Outbound AI Agent in dropdown. Select the AI Agent you created earlier from the list.
4

Save Changes

Click Save to apply the changes and connect the number to your agent.
Your agent is now connected to a real phone number.

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4. Make Your First Calls

1

Test Inbound Call

From any phone, dial the connected number. Your AI Agent will answer with the first response based on the global prompt.
2

Test Outbound Call

You can trigger an outbound call from the Campaigns module or via the API.Example API (simplified):
curl --location 'https://api.sigmamind.ai/v1/calls' \
--header 'X-API-KEY: <your-api-key>' \
--data '{
  "agentId": "D5D0p7TUs66TTAEAx",
  "customer": { "number": "+1234567890" }
}'

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Next Steps

  • Configure Agent Settings
  • Customize Speech & Voices
  • Integrate Webhooks
  • Monitor Campaign Calls