# SigmaMind AI ## Docs - [VICIdial Integration](https://docs.sigmamind.ai/VICIdial.md) - [Create Batch Run](https://docs.sigmamind.ai/api-reference/batch/create-batch-run.md): Trigger batch execution of multiple test cases - [Get Batch Run](https://docs.sigmamind.ai/api-reference/batch/get-batch-run.md): Retrieve details of a batch run - [List Batch Runs](https://docs.sigmamind.ai/api-reference/batch/list-batch-runs.md): List all batch runs - [Create Phone Call](https://docs.sigmamind.ai/api-reference/calls/create-phone-call.md): Create an outbound call - [Delete Phone Call](https://docs.sigmamind.ai/api-reference/calls/delete-phone-call.md): Delete Phone Call record using callId - [Get Phone Call](https://docs.sigmamind.ai/api-reference/calls/get-phone-call.md): Get Phone Call record using callId - [List Phone Calls](https://docs.sigmamind.ai/api-reference/calls/list-phone-calls.md): List Phone Call records in paginated list - [Create Campaign](https://docs.sigmamind.ai/api-reference/campaigns/create-campaign.md): Create a new campaign for outbound calls - [Delete Campaign](https://docs.sigmamind.ai/api-reference/campaigns/delete-campaign.md): Delete an existing campaign by campaignId - [Get Campaign](https://docs.sigmamind.ai/api-reference/campaigns/get-campaign.md): Get a specific campaign by campaignId - [List Campaigns](https://docs.sigmamind.ai/api-reference/campaigns/list-campaigns.md): List all campaigns as a pagination - [Update Campaign](https://docs.sigmamind.ai/api-reference/campaigns/update-campaign.md): Update an existing campaign - [Chat Completion](https://docs.sigmamind.ai/api-reference/chats/chat-completion.md): Generate response for a new customer message for an in-progress chat session using chatId - [Create a Chat](https://docs.sigmamind.ai/api-reference/chats/create-a-chat.md): Create new chat session - [End Chat](https://docs.sigmamind.ai/api-reference/chats/end-chat.md): End in-progress chat session using chatId - [Get Chat](https://docs.sigmamind.ai/api-reference/chats/get-chat.md): Get Chat record using chatId - [List Chats](https://docs.sigmamind.ai/api-reference/chats/list-chats.md): List Chat records in paginated list - [Update Chat](https://docs.sigmamind.ai/api-reference/chats/update-chat.md): Update dynamic variables or agent for in-progress chat session using chatId - [Introduction](https://docs.sigmamind.ai/api-reference/introduction.md): Example section for showcasing API endpoints - [Create Phone Number](https://docs.sigmamind.ai/api-reference/phone-numbers/create-phone-number.md): Purchase a new phone number - [Delete Phone Number](https://docs.sigmamind.ai/api-reference/phone-numbers/delete-phone-number.md): Delete Phone Number - [Get Phone Number](https://docs.sigmamind.ai/api-reference/phone-numbers/get-phone-number.md): Get Phone Number by Phone Number - [Import Phone Number](https://docs.sigmamind.ai/api-reference/phone-numbers/import-phone-number.md): Bring your own phone number and connect it with SIP trunking - [List Phone Numbers](https://docs.sigmamind.ai/api-reference/phone-numbers/list-phone-numbers.md): List all the purchased and your phone numbers - [Update Phone Number](https://docs.sigmamind.ai/api-reference/phone-numbers/update-phone-number.md): Update one or more configurations of a phone number such as friendly name, inbound AI agent, or outbound AI agent - [Create Agent](https://docs.sigmamind.ai/api-reference/single-prompt-agents/create-agent.md): Create a single prompt agent, along with agent settings - [Update Agent](https://docs.sigmamind.ai/api-reference/single-prompt-agents/update-agent.md): Update a single prompt agent, along with agent settings - [Create Test Case](https://docs.sigmamind.ai/api-reference/test-cases/create-test-case.md): Create a new conversational test case - [Delete Test Case](https://docs.sigmamind.ai/api-reference/test-cases/delete-test-case.md): Delete a test case - [Get Test Case](https://docs.sigmamind.ai/api-reference/test-cases/get-test-case.md): Retrieve a specific test case - [List Test Cases](https://docs.sigmamind.ai/api-reference/test-cases/list-test-cases.md): List all test cases - [Update Test Case](https://docs.sigmamind.ai/api-reference/test-cases/update-test-case.md): Update one or more test case parameters - [Get Test Run](https://docs.sigmamind.ai/api-reference/test-runs/get-test-run.md): Retrieve details of a specific test execution - [List Test Runs](https://docs.sigmamind.ai/api-reference/test-runs/list-test-runs.md): List all test run executions - [Create Webhook](https://docs.sigmamind.ai/api-reference/webhooks/create-webhook.md): Register a new webhook to receive realtime updates for selected events - [Delete Webhook](https://docs.sigmamind.ai/api-reference/webhooks/delete-webhook.md): Delete webhook by webhookId - [Get Webhook](https://docs.sigmamind.ai/api-reference/webhooks/get-webhook.md): Get webhook by id - [List Webhooks](https://docs.sigmamind.ai/api-reference/webhooks/list-webhooks.md): List all webhooks - [SigmaMind AI Integration with Gorgias](https://docs.sigmamind.ai/app-integration/gorgias.md) - [Integrating Shopify with SigmaMind AI](https://docs.sigmamind.ai/app-integration/shopify.md) - [Development](https://docs.sigmamind.ai/development.md): Preview changes locally to update your docs - [Tool Action](https://docs.sigmamind.ai/documentation/agents/add-advance-nodes/app-action-node.md) - [Extract Variables](https://docs.sigmamind.ai/documentation/agents/add-advance-nodes/extract-variables.md) - [Helpdesk Action](https://docs.sigmamind.ai/documentation/agents/add-advance-nodes/helpdesk-action-node.md) - [Jump Node](https://docs.sigmamind.ai/documentation/agents/add-advance-nodes/jump-node.md) - [Overview](https://docs.sigmamind.ai/documentation/agents/add-advance-nodes/overview.md) - [Voice Action](https://docs.sigmamind.ai/documentation/agents/add-advance-nodes/voice-action.md) - [Branch Node](https://docs.sigmamind.ai/documentation/agents/add-basic-nodes/branch-node.md) - [Analyze Customer Message](https://docs.sigmamind.ai/documentation/agents/add-basic-nodes/customer-intent-node.md) - [Send Response Node](https://docs.sigmamind.ai/documentation/agents/add-basic-nodes/response-node.md) - [Start Trigger ](https://docs.sigmamind.ai/documentation/agents/add-basic-nodes/trigger-node.md) - [Wait Node](https://docs.sigmamind.ai/documentation/agents/add-basic-nodes/wait-node.md) - [Conversational Flow Agent](https://docs.sigmamind.ai/documentation/agents/agent-builder-overview.md): Learn how to build custom conversational AI agents using SigmaMind's AI agent builder. - [Dynamic Variables](https://docs.sigmamind.ai/documentation/agents/agent-variables.md): Learn how to use dynamic variables in SigmaMind to personalize responses, campaigns, and conversations. - [Agent level Webhooks](https://docs.sigmamind.ai/documentation/agents/agent-webhooks.md): Learn how to use Webhooks in SigmaMind to receive real-time events from AI agents. - [Apply brand persona](https://docs.sigmamind.ai/documentation/agents/brand-persona/apply-brand-persona.md) - [Overview](https://docs.sigmamind.ai/documentation/agents/brand-persona/overview.md) - [Setup your brand persona](https://docs.sigmamind.ai/documentation/agents/brand-persona/setup-your-brand-persona.md) - [Create new intent](https://docs.sigmamind.ai/documentation/agents/customer-intent/create-new-intent.md) - [Disable existing intents](https://docs.sigmamind.ai/documentation/agents/customer-intent/disable-existing-intents.md) - [Overview](https://docs.sigmamind.ai/documentation/agents/customer-intent/overview.md) - [AI Agents Overview](https://docs.sigmamind.ai/documentation/agents/overview.md): Learn how SigmaMind Agents work as conversational workflow builders for AI-driven interactions. - [Basic Settings](https://docs.sigmamind.ai/documentation/agents/settings/basic.md): The Basic Settings section allows you to configure the core behavior of your AI Agent, including voice selection, model choice, language preferences, and how conversations begin. - [Call Settings](https://docs.sigmamind.ai/documentation/agents/settings/call.md): Configure voicemail detection, reminders, silence handling, and max call duration. - [Model Settings](https://docs.sigmamind.ai/documentation/agents/settings/model.md): The Model Settings page allows you to configure a Global Prompt that will be automatically applied to all conversations. - [Agent Settings Overview](https://docs.sigmamind.ai/documentation/agents/settings/overview.md): Configure Agent settings in SigmaMind to control behavior, voice, models, and integrations. - [Post Conversation Analysis](https://docs.sigmamind.ai/documentation/agents/settings/post-call-analysis.md): Learn how to use Post-Conversation Analysis in SigmaMind AI to automatically extract insights from conversations. - [Speech Settings](https://docs.sigmamind.ai/documentation/agents/settings/speech.md): Customize your AI agent’s voice, model, and background ambience. - [Transcription Settings](https://docs.sigmamind.ai/documentation/agents/settings/transcription.md): Configure basic settings for your AI agents in SigmaMind. - [Transcription Settings](https://docs.sigmamind.ai/documentation/agents/settings/transcription-settings.md) - [Agent Webhook Settings](https://docs.sigmamind.ai/documentation/agents/settings/webhook.md): Configure webhooks to receive real-time notifications from your AI agents in SigmaMind. - [Setup your AI agent](https://docs.sigmamind.ai/documentation/agents/setup-your-ai-agent.md) - [Step 3: Add tool](https://docs.sigmamind.ai/documentation/agents/single-prompt-agent/add-tool-calls.md) - [Step 4: Configure basic settings](https://docs.sigmamind.ai/documentation/agents/single-prompt-agent/agent-settings.md) - [Step 1: Write the main prompt](https://docs.sigmamind.ai/documentation/agents/single-prompt-agent/configure-main-prompt.md) - [Step 2: Set First Message (optional)](https://docs.sigmamind.ai/documentation/agents/single-prompt-agent/configure-welcome-message.md) - [Test](https://docs.sigmamind.ai/documentation/agents/test1.md): Add image, video, and other HTML elements - [Connect Agent for Inbound Calls](https://docs.sigmamind.ai/documentation/agents/voice/inbound.md) - [Connect Agent for Outbound Calls](https://docs.sigmamind.ai/documentation/agents/voice/outbound.md) - [Manage API Keys](https://docs.sigmamind.ai/documentation/api-keys/overview.md) - [Make Calls](https://docs.sigmamind.ai/documentation/calls/make-calls.md) - [Receive Calls](https://docs.sigmamind.ai/documentation/calls/receive-calls.md): Different agents often need to share the same phone number, and Inbound calls frequently require context based on who's calling. For outbound calls and chats, you can easily provide this call-specific information through the API when initiating contact. However, inbound calls are initiated by others… - [Create a Campaign](https://docs.sigmamind.ai/documentation/campaigns/create-campaign-calls.md): Step-by-step guide to create and configure outbound call campaigns in SigmaMind. - [Monitor Campaign Calls](https://docs.sigmamind.ai/documentation/campaigns/monitor-campaign-calls.md): Learn how to track, manage, and review the progress of outbound call campaigns in SigmaMind. - [Campaigns Overview](https://docs.sigmamind.ai/documentation/campaigns/overview.md): Learn how SigmaMind Campaign Calls work and when to use them. - [Create Your First AI Agent](https://docs.sigmamind.ai/documentation/getting-started/create-first-ai-agent.md): Get started with SigmaMind AI — a complete platform for building, testing, and deploying conversational AI agents. - [Introduction](https://docs.sigmamind.ai/documentation/getting-started/introduction.md): Get started with SigmaMind AI - a production-grade Voice AI platform for developers and enterprises. - [Quick Start with AI Agents](https://docs.sigmamind.ai/documentation/getting-started/quick-start.md): Get started with SigmaMind AI Agents by creating your first agent, connecting a phone number, and testing calls. - [Templates](https://docs.sigmamind.ai/documentation/getting-started/templates.md): Explore pre-built templates to quickly create AI agents for various use cases. - [Prompt Engineering Guide](https://docs.sigmamind.ai/documentation/getting-started/untitled-page.md) - [Monitor Calls](https://docs.sigmamind.ai/documentation/observe/monitor-calls.md) - [Monitor Chats](https://docs.sigmamind.ai/documentation/observe/monitor-chats.md) - [Observe Overview](https://docs.sigmamind.ai/documentation/observe/overview.md): Learn how to monitors chat & calls. - [Bring Your Own Number (BYO)](https://docs.sigmamind.ai/documentation/phone-number/bring-your-own-number.md): How to integrate your own number with SigmaMind - [International Calling & Fees](https://docs.sigmamind.ai/documentation/phone-number/international-calling-fees.md) - [Phone Number Overview](https://docs.sigmamind.ai/documentation/phone-number/overview.md): Learn how to purchase or bring your own phone number into SigmaMind and connect it to AI Agents for inbound and outbound calls. - [Purchase Phone Number](https://docs.sigmamind.ai/documentation/phone-number/purchase-phone-number.md): Step by step guide to buy a number from SigmaMind - [SIP Integration Overview](https://docs.sigmamind.ai/documentation/phone-number/sip-integration/overview.md): Learn how to integrate your phone numbers using SIP in SigmaMind. - [Connect via SIP Trunking with Telnyx](https://docs.sigmamind.ai/documentation/phone-number/sip-integration/providers/telnyx.md): Guide to integrate Telnyx phone numbers with SigmaMind using SIP trunking. - [Connect via SIP Trunking with Twilio](https://docs.sigmamind.ai/documentation/phone-number/sip-integration/providers/twilio.md): Guide to integrate Twilio phone numbers with SigmaMind using SIP trunking. - [SIP Trunking](https://docs.sigmamind.ai/documentation/phone-number/sip-integration/sip-trunking.md): Step by step guide to understand SIP trunking - [Node logs](https://docs.sigmamind.ai/documentation/playground/analytics/node-logs.md) - [System.logs](https://docs.sigmamind.ai/documentation/playground/analytics/system.logs.md) - [Controls](https://docs.sigmamind.ai/documentation/playground/controls.md) - [LLM Playground](https://docs.sigmamind.ai/documentation/playground/llm-playgroun.md) - [Playground Overview](https://docs.sigmamind.ai/documentation/playground/overview.md): Learn how to use the Playground in SigmaMind to test, debug, and verify AI agents across multiple channels. - [System](https://docs.sigmamind.ai/documentation/system/docs.md) - [Test](https://docs.sigmamind.ai/documentation/test/docs.md) - [Add New Integration](https://docs.sigmamind.ai/documentation/tools/add-a-custom-tool.md) - [Cal.com](https://docs.sigmamind.ai/documentation/tools/cal-com.md) - [Hubspot](https://docs.sigmamind.ai/documentation/tools/hubspot.md) - [Tool Library Overview](https://docs.sigmamind.ai/documentation/tools/overview.md) - [Pipedrive](https://docs.sigmamind.ai/documentation/tools/pipedrive.md) - [Poku Labs](https://docs.sigmamind.ai/documentation/tools/poku-labs.md) - [Recharge](https://docs.sigmamind.ai/documentation/tools/recharge.md) - [Shopify](https://docs.sigmamind.ai/documentation/tools/shopify.md) - [Stripe](https://docs.sigmamind.ai/documentation/tools/stripe.md) - [Code Blocks](https://docs.sigmamind.ai/essentials/code.md): Display inline code and code blocks - [Images and Embeds](https://docs.sigmamind.ai/essentials/images.md): Add image, video, and other HTML elements - [Markdown Syntax](https://docs.sigmamind.ai/essentials/markdown.md): Text, title, and styling in standard markdown - [Navigation](https://docs.sigmamind.ai/essentials/navigation.md): The navigation field in docs.json defines the pages that go in the navigation menu - [Reusable Snippets](https://docs.sigmamind.ai/essentials/reusable-snippets.md): Reusable, custom snippets to keep content in sync - [Global Settings](https://docs.sigmamind.ai/essentials/settings.md): Mintlify gives you complete control over the look and feel of your documentation using the docs.json file - [Examples](https://docs.sigmamind.ai/examples.md) - [Introduction](https://docs.sigmamind.ai/index.md) - [MCP Tools Integration](https://docs.sigmamind.ai/mcp/client.md) - [MCP Server](https://docs.sigmamind.ai/mcp/server.md): Complete installation guide for SigmaMind API MCP Server across all Agent IDEs - [Quickstart](https://docs.sigmamind.ai/quickstart.md): Start building awesome documentation in under 5 minutes - [Playgroud overview](https://docs.sigmamind.ai/test/playgroud-overview.md) - [Test chat](https://docs.sigmamind.ai/test/test-chat.md) - [Test email](https://docs.sigmamind.ai/test/test-email.md) - [Test voice](https://docs.sigmamind.ai/test/test-voice.md) - [Tutorials](https://docs.sigmamind.ai/tutorials/agents/overview.md) - [VICIdial Integration](https://docs.sigmamind.ai/untitled-page.md) - [Build Conversational AI Agents for Customer Support](https://docs.sigmamind.ai/use-cases/appointment-booking.md) - [Build Conversational AI Agents for Customer Support](https://docs.sigmamind.ai/use-cases/customer-support.md) - [Build Conversational AI Agents for Customer Support](https://docs.sigmamind.ai/use-cases/lead-qualification.md) ## OpenAPI Specs - [api-docs](https://docs.sigmamind.ai/api-docs.yaml) - [openapi](https://docs.sigmamind.ai/api-reference/openapi.json) ## Optional - [Documentation](https://docs.sigmamind.ai) - [Discord Community](https://www.discord.com/invite/jSWGcw5Wyx)