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Documentation Index

Fetch the complete documentation index at: https://docs.sigmamind.ai/llms.txt

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The Billing Logs page provides a breakdown of platform usage and associated billing details across different channels and agents.
Billing 1

How to Navigate

  1. Go to the Home Dashboard.
  2. From the left side panel, click on Logs.
  3. Open the Billing tab at the top of the page.

Key Insights

  • Track billing and usage data in real time.
  • View:
    • Conversation ID
    • Source and channel
    • Billing component
    • Unit price
    • Usage duration
    • Total cost
  • Analyze usage trends through billing and usage charts.
  • Filter data by channel, agent, date range, and timezone.

Filter & Export Options

  • Use the filter option to search and analyze specific billing records.
  • Apply filters based on:
    • Conversation ID
    • Source
    • Channel
    • Status
    • Billing component
    • Usage
    • Cost
  • Download billing data for reporting and record keeping.
  • Refresh logs anytime to fetch the latest billing activity.

Common Use Cases

  • Monitor platform spending and usage.
  • Analyze agent-level billing details.
  • Track usage across chat, email, and phone channels.
  • Review cost breakdown for different billing components.

Status Indicators

  • Billed → Usage has been successfully charged and recorded.