​
What is SIP Trunking?

SIP Trunking is a cloud communication service that allows you to connect your phone numbers from a provider to SigmaMind’s SIP infrastructure. This enables your AI agents to :
  • Receive inbound calls on your existing numbers.
  • Make outbound calls using your provider’s numbers.

​
Prerequisites

Before setting up SIP trunking, ensure the following:
  • You have already purchased a number from Twilio or Telnyx.
  • You have access to the provider’s dashboard to configure SIP trunking.
  • You have access to SigmaMind Dashboard to register and manage numbers.

​
SigmaMind SIP Trunking Requirements

To connect a number to SigmaMind, you will need:
  • SIP Server URI:
    sip:28y698lhv2f.sip.livekit.cloud
  • Transport Methods Supported:
    • UDP
    • TCP
    • TLS
  • Media Encryption Supported:
    • SRTP
Currently, SigmaMind does not support static IP whitelisting.
If your provider requires IP whitelisting, this may not work.

​
Provider Guides

To set up SIP trunking with your provider, follow the detailed guides: