Transcription settings help improve the clarity and accuracy of speech recognition by applying real-time audio enhancements. These controls reduce noise, balance audio levels, and prevent feedback during calls.Documentation Index
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To configure Transcription Settings:
Open your Agent Builder. From the side panel, click Agent Settings. Expand the Transcription Settings section.Auto Volume Normalization
Keeps the user’s microphone volume consistent regardless of distance or speaking loudness. This ensures stable and clear transcription even if the speaker moves or changes tone.Background Noise Filter
Removes common environmental sounds such as hums, buzzes, and low-level background noise from the audio signal. This helps the system focus on the speaker’s voice for better transcription accuracy.Echo Cancellation
Prevents the AI’s audio output from looping back into the microphone. This avoids echo effects and ensures clean, uninterrupted transcription.Summary
- Auto Volume Normalization → Maintains consistent audio levels
- Background Noise Filter → Removes unwanted environmental noise
- Echo Cancellation → Prevents audio feedback loops