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Introduction

SigmaMind AI is a unified platform for building, testing, and deploying conversational AI agents that can handle phone calls and digital conversations naturally and intelligently. Whether you are designing a simple single-prompt bot or a complex multi-node workflow, SigmaMind provides everything you need to create production-ready AI agents with full control and visibility.

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What You Can Do with SigmaMind

SigmaMind is designed to cover the entire lifecycle of AI agents:
  • Build – Create conversational workflows using nodes and prompts.
  • Test – Use the Playground to simulate conversations across voice, chat, and email channels.
  • Deploy – Connect your agents to phone numbers, apps, and external platforms for live interactions.

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Key Capabilities

SigmaMind provides a complete solution with the following features:
  • Inbound & Outbound Calls – Handle customer calls in both directions using AI.
  • Web Calls via Playground – Simulate and test real-time conversations in a controlled environment.
  • Bring Your Own Number (BYO) – Integrate phone numbers from providers like Twilio, Vonage, or Telnyx through SIP.
  • App Actions – Extend agent capabilities by connecting with third-party apps and services.
  • Agent Types – Build agents with:
    • Single-Prompt Logic for quick responses.
    • Multi-Prompt Workflows for structured conversations.
  • Playground – Test, debug, and analyze conversations before production.
  • Conversation Analysis – Capture insights, outcomes, and transcripts for every call.
  • Helpdesk Integration – Seamlessly connect agents to existing customer support systems.
  • Webhooks – Receive real-time notifications of conversation events.
  • Customizable Settings – Control voice, speech, models, transcription, and call behavior.
SigmaMind empowers businesses to build AI-driven communication workflows that feel human, scale effortlessly, and integrate with existing systems.

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Why Choose SigmaMind?

Unlike fragmented solutions that handle only parts of the AI workflow, SigmaMind delivers an end-to-end platform:
  • Unified environment for building, testing, and deploying.
  • Flexible integrations with telephony providers, apps, and CRMs.
  • Developer-friendly tools like APIs, webhooks, and dynamic variables.
  • Full visibility into logs, nodes, and system-level events for debugging.

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Next Steps

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Summary

  • SigmaMind AI is a complete platform for conversational AI agents.
  • Supports inbound, outbound, and web calls.
  • Provides Playground testing, BYO integration, webhooks, and settings control.
  • Designed for both quick prototypes and enterprise-scale deployments.
With SigmaMind AI, you can move from idea to production-ready conversational AI agents faster, with full control, flexibility, and confidence.