> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sigmamind.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# International Calling & Fees

> Per-minute telephony rates for every country SigmaMind supports, powered by Twilio.

SigmaMind uses **Twilio** as its telephony provider for all outbound and inbound voice calls. Call costs are charged **per minute** based on the destination country of the call. These rates are in addition to your SigmaMind plan subscription.

***

## How Billing Works

* Calls are billed **per minute**, rounded up to the nearest minute
* The rate applied is based on the **destination country** of the call (where the phone number being called is located)
* Charges appear in your **Usage & Billing** dashboard after each call
* All prices are in **USD**
* Rates reflect Twilio's published telephony pricing and are subject to change

***

## Supported Countries & Rates

| Country                        | Route             | Rate per Minute |
| ------------------------------ | ----------------- | --------------- |
| 🇺🇸 United States             | US → US           | \$0.015         |
| 🇺🇸 United States (Toll-Free) | US → US Toll-Free | \$0.060         |
| 🇨🇦 Canada                    | US → Canada       | \$0.030         |
| 🇲🇽 Mexico                    | US → Mexico       | \$0.050         |
| 🇬🇧 United Kingdom            | US → UK           | \$0.100         |
| 🇩🇪 Germany                   | US → Germany      | \$0.100         |
| 🇫🇷 France                    | US → France       | \$0.060         |
| 🇮🇹 Italy                     | US → Italy        | \$0.060         |
| 🇪🇸 Spain                     | US → Spain        | \$0.100         |
| 🇦🇺 Australia                 | US → Australia    | \$0.100         |
| 🇮🇳 India                     | US → India        | \$0.150         |
| 🇯🇵 Japan                     | US → Japan        | \$0.280         |
| 🇲🇾 Malaysia                  | US → Malaysia     | \$0.200         |
| 🇮🇩 Indonesia                 | US → Indonesia    | \$0.400         |
| 🇹🇭 Thailand                  | US → Thailand     | \$0.450         |
| 🇵🇭 Philippines               | US → Philippines  | \$0.800         |

***

## Frequently Asked Questions

**What if my call doesn't connect (busy, no answer, voicemail)?** Calls that connect to voicemail are billed at the normal rate for the duration of the voicemail interaction. Calls that result in `busy` or `no_answer` are typically not billed, as no telephony minutes were consumed.

**Are there volume discounts?** Volume pricing is available on Enterprise plans. Contact [support@sigmamind.ai](mailto:support@sigmamind.ai) for details.

**My target country isn't listed — can I still call it?** Countries not listed above may still be reachable. Contact support to confirm availability and pricing for unlisted destinations.