> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sigmamind.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaigns Overview

> Learn how SigmaMind Campaign Calls work and when to use them.

With **SigmaMind**, you can launch call campaigns that place multiple outbound calls at once — no need to dial each number manually.

This makes it easy to create, schedule, and track multiple calls in one go—saving time and effort.

***

## Why Use Campaign Calls?

Campaigns are ideal for scenarios where you need to quickly reach many people, such as:

* **Marketing campaigns**
* **Appointment reminders**
* **Service updates**
* **Emergency notifications**

***

## Key Features

* **Bulk calling**: Upload customer lists via CSV.
* **Flexible scheduling**: Launch campaigns immediately or schedule them for later.
* **Agent assignment**: Choose which outbound agent executes the campaign.
* **Concurrency control**: Limit simultaneous calls between `1` and `20`.
* **Personalization**: Use variables (like `{{first_name}}`) from your CSV for dynamic conversations.

<Note>
  Campaigns can be created via both **Dashboard** and **API**.
</Note>