> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sigmamind.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Transcription Settings

Transcription Settings control how audio is processed before it is converted into text.

These settings help improve:

* Speech clarity
* Transcription accuracy
* Call quality

<Frame>
  <img src="https://mintcdn.com/sigmamindai/Xagzz_udk-Q4lKKw/images/agents/tanscriptionsetting.png?fit=max&auto=format&n=Xagzz_udk-Q4lKKw&q=85&s=52b66f23f79b467e2adc7aa30d5b9e7d" alt="Tanscriptionsetting" width="2000" height="2000" data-path="images/agents/tanscriptionsetting.png" />
</Frame>

## To configure Transcription Settings:

Open your **Agent Builder**.

From the side panel, click **Agent Settings**.

Expand the **Transcription Settings** section.

# Available Settings

## 1. Auto Volume Normalization

Automatically adjusts the speaker’s volume to keep it consistent.

### When to Use

* Callers speak too softly or too loudly
* Users move away from the microphone
* Mobile or real-world environments

### Recommendation

👉 Keep this **ON by default** for most use cases

***

## 2. Background Noise Filter

Reduces environmental noise such as:

* Fan or AC sounds
* Traffic noise
* Office background chatter

### When to Use

* Noisy environments
* Outdoor calls
* Call centers with background activity

### Recommendation

👉 Enable this if your users are not in a quiet environment

***

## 3. Echo Cancellation

Prevents the system’s audio from being picked up again by the microphone.

### When to Use

* Speakerphone or loudspeaker usage
* Open environments
* Cases where echo is noticeable

### Recommendation

👉 Keep this **ON**, especially for voice calls

***

# How to Choose the Right Settings

* **Quiet environment (office/home):**
  * Noise Filter → Optional
  * Echo Cancellation → ON
  * Volume Normalization → ON
* **Noisy environment (call center/outdoor):**
  * Noise Filter → ON
  * Echo Cancellation → ON
  * Volume Normalization → ON

***

# Why These Settings Matter

Poor audio quality can lead to:

* Incorrect transcription
* Misunderstood user intent
* Broken conversation flow

👉 These settings directly impact how well your agent understands users.

***

# Summary

* **Auto Volume Normalization** → Keeps audio levels consistent
* **Background Noise Filter** → Removes environmental noise
* **Echo Cancellation** → Prevents audio feedback

👉 Recommended setup: Keep all enabled unless you have a specific reason to disable them.